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Core principles of responsible lending approved

Update date:  20 Jan 2022, 09:28
20 Jan 2022
The Central Bank's Board approved the general principles of responsible lending, which are of a recommendatory nature for use in the activities of commercial banks and microcredit organizations in relation to the allocation of consumer loans and microloans to individuals.
Principles for organizations providing financial services:
  • Clear and complete disclosure of information before, during and after the signing of the loan agreement;
  • Ethical and fair attitude towards customers;
  • Ensuring effective error correction, complaint handling, and dispute resolution mechanisms.

The principles of responsible lending impose on the lender the obligation to provide the borrower with information about credit and microcredit services in a transparent manner so that borrowers can make an informed decision when obtaining a consumer loan and microloan.
The adoption of responsible lending principles will help prevent borrowers from being subjected to unfair and harsh conditions or from accumulating a debt burden when issuing loans by commercial banks and microcredit organizations.

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