As part of its technical assistance program, the World Bank has launched a mission in Uzbekistan aimed at reforming the system for protecting the rights of financial services consumers.
The mission focuses on introducing a new regulatory framework designed to deliver tangible positive outcomes for financial services clients, discussing legislative reforms planned for 2025–2026, and developing a phased roadmap for establishing the Financial Ombudsman institution.
During the visit, the mission also plans to review two key documents developed by World Bank experts: a consumer protection concept for financial services and a guideline for financial market monitoring.
These documents, which draw on the best practices of countries such as the United Kingdom and Canada, are expected to serve as a solid foundation for building a fair, transparent, and consumer-oriented financial system in Uzbekistan.
World Bank Launches Mission to Support Financial Sector Reforms in Uzbekistan
Update date: 25 Apr 2025, 12:32
